Family Matters

Family Matters Mediation


The one of a kind mediation process that combines education and mediation to resolve family disputes after separation and divorce.


Education + Mediation

When it comes to arranging family dispute resolution, it can be difficult for family lawyers to know where to start. Family Matters Mediation offers family law clients a flexible, convenient and affordable option to resolve family conflict.


Flexible and convenient

Allowing clients to complete the education modules anywhere and anytime. 24 hours access, 7 days a week so they can work at their own pace.


Private mediation services in an affordable price model for an all inclusive costs of less than a $1000 per party.


Clients can complete the process in under 2 weeks from beginning to end so you can prepare a parenting plan or consent orders sooner rather than later.

What's in the box?

When your client purchases the Family Matters Mediation package, it includes:

  • 12 month access to the Family Matters Online Course 
  • Free course materials and resources
  • Up to a 1/2 hour client telephone intake session
  • Up to a 4 hour online FDR mediation using the platform Zoom
  • Parenting Plan (carefully worded in the event that consent orders are required)
  • A s 60I Certificate (if appropriate and/or required)



I'm a family lawyer and I'd like to see a sample lesson!

Do you want to try it out before recommending this option to your client? Here's a 10 minute sample lesson on parental responsibility, a concept that clients sometimes have difficulties with.

Your Client's Roadmap

Watch this 9 minute video to see the journey your client will take using the Family Matters Mediation process.


Want to know when Family Matters Mediation goes live?


Find out first

Be the first to be notified when this one of a kind mediation process is available. The expected release date is October 2019.

What's in the Family Matters Course?

FAMILY MATTERS is a one of a kind program that…

1. Equips your clients with effective communication and negotiation skills

2. Informs them of their parental responsibilities and what the best interests of the child means

3. Assists them in understanding their options for living arrangements, changeovers, holidays and more. 

4. Highlight why the developmental needs of children need to be factored into parenting arrangements.


Here's an outline of what your client will learn in Family Matters.


Equipping your clients with the tools and skills to stop conflict in it's tracks! Important skill building in communication and negotiation will ensure a more positive mediation.

Module highlights

  • How to end the 'Push and Push Back' of conflict.
  • Unlocking the '3 Keys of Communication' for effective discussion.
  • Learning to negotiate with purpose and how to get to 'yes'.


This module helps clients understand their responsibilities as a parent and how to factor in their children's best interests when making decisions.

Module highlights

  • The legal meaning of parental responsibility and what it means practically
  • Understanding the term 'best interests of the child' and how to be mindful of this concept when making plans for the future.


Deciding where, when and how the living arrangements work is probably the largest point of conflict I see at mediation. In this module I step your client through their options so as to factor in the developmental needs of their children, depending on their age bracket.

Module highlights

  • How to structure their schedule so it is compatible with their family's life
  • How to factor in the emerging developmental needs of your children when structuring living arrangements.


Most parents don't know where to start when deciding who the children spend time with over holidays and on special days such as birthdays, Easter and Christmas. This module steps them through making arrangements that are simple and easy transitions for the children.

Module Highlights

  • How to factor school holidays into  plans so the whole family can enjoy some valuable downtime.
  • Giving consideration to other special days including Christmas, Easter, birthdays and Mothers'/Fathers' Days.


Getting these right will reduce conflict and promote a successful co-parenting relationship. I step clients through considering all of their options, to make sure changeovers are calm and respectful. Their kids will thank them for it.

Module Highlights

  • Explore changeover options and set ground rules.
  • Communication options and structures so everyone knows what's happening next.


Education and care are an important part of the children's lives. In this module I help your clients consider their co-parenting options around managing school and daycare. I also discuss other matters and strategies such as nutrition, relocation, travel and how to deal with children's passports and other documents.

Module highlights

  • Managing school and daycare as a team
  • How to make decisions around nutrition, relocation, passports and travel


Mediation can be a daunting process for clients. In this module I discuss how to stay on track so your client can get the most from their mediation.


  • How to approach mediation with a neutral mindset.
  • How to structure conversation to make sure the discussion is directed and purposeful.

Let me know when it's available!

If you want to be emailed when Family Matters Mediation is live, then join our early release list exclusive to family lawyers.


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Register your interest

We are looking for families going through separation to complete our online separation course. Its free! That's a saving of $397! All we ask is that you complete a questionnaire after completion.